Recover More Revenue from Stripe with Automated Email Follow-Up. Built for Stripe Users.
Failed payments and unpaid Stripe invoices cost businesses thousands monthly. Nudge automates payment recovery emails directly from Gmail — professional, persistent, and built to collect.
160M+ installs · Free to start · Gmail-native
The Stripe Collections Problem
Failed Payments Go Unrecovered
Stripe's built-in dunning handles auto-retries, but personal follow-up emails dramatically improve recovery rates. Without a system, failed payments become write-offs.
Stripe Invoices Go Unpaid
Stripe Invoice emails get lost in customers' inboxes. Without a personal follow-up from you, they sit unactioned until the customer churns or triggers a support ticket.
Manual Recovery Doesn't Scale
Manually emailing every customer with a failed payment takes hours and can't scale. As transaction volume grows, recovery rates drop without an automated system.
How Nudge Works for Stripe Collections
Failed Payment Recovery
When a Stripe payment fails, email the customer and set automated follow-up nudges. Personal emails outperform automated dunning notices significantly.
Stripe Invoice Follow-Up
Send the Stripe invoice, then set a nudge sequence tied to the due date and overdue periods. Automate what would otherwise require manual check-ins.
Card Expiry Outreach
Email customers about expiring cards before they fail, then nudge with a payment update link. Prevent failed payments before they happen.
Subscription Recovery
For churned subscribers, set a re-engagement sequence with special offers or plan alternatives. Recover subscribers before they finalize the cancellation decision.
Editable Before Sending
Add invoice-specific details, payment link, or a personalized offer to each nudge before it sends. Keeps recovery emails feeling human, not automated.
Auto-Stop on Payment
When a customer replies to resolve the payment, nudges stop automatically. No follow-ups during active collection conversations.
Stripe Collections Workflows with Nudge
Failed Payment Recovery
- Email 1: "Your payment of $X failed — here's a link to update your payment method."
- Nudge 1 (2 days): "Just following up on the payment — happy to help if there's an issue."
- Nudge 2 (5 days): "Your account will be paused on [date] if payment isn't received."
Stripe Invoice Collection
- Email 1: Invoice with Stripe payment link.
- Nudge 1 (due date): "Invoice due today — payment link below."
- Nudge 2 (7 days past due): "Following up on the outstanding invoice — any questions?"
- Nudge 3 (21 days): Escalation notice.
Expiring Card Outreach
- Email 1 (30 days before expiry): "Your card on file expires soon — update it here to avoid service interruption."
- Nudge 1 (14 days): Reminder with direct update link.
- Nudge 2 (3 days): Final reminder before expiry.
Cancellation Recovery
- Email 1: Cancellation confirmation + "What could we have done better?"
- Nudge 1 (7 days): Win-back offer or downgrade option.
- Nudge 2 (21 days): "We've made improvements — want to give it another try?"
- Recover churned revenue passively.
Frequently Asked Questions
Stripe's dunning sends automated system emails from Stripe. Nudge sends personal emails from your Gmail account — in your voice, with your branding. Personal emails from a real person recover significantly more failed payments than automated system notices.
Nudge works within Gmail, not natively inside Stripe. Your workflow: Stripe notifies you of a failed payment → you forward or respond from Gmail → you set a nudge sequence on that email thread. Simple and effective.
Yes — every nudge is individually editable before sending. Add the Stripe payment link, invoice number, or any custom details. Each follow-up includes exactly the information your customer needs to pay.
The Annual plan ($200/yr) supports unlimited nudge sequences, making it suitable for high-volume Stripe users. For enterprise-scale collections, contact sales about the Org plan with team features.
Stop losing revenue to failed payments.
Nudge automates personal follow-up on every Stripe failed payment, overdue invoice, and expiring card — recovering revenue that would otherwise be written off.
We respond same day.
Questions? Support or sales? Send a message and we’ll reply within 24 hours.